Client Reviews

If you have already visited INFINITY and would like to share your great experience with us, please email us at info@infinitylaser.com. If for some reason we have failed to meet your expectations, we offer our sincerest apology.  Please do us a favor and please let us know directly, so that we can improve in our services to you.  Your comments, positive or negative are greatly appreciated.  If you are thrilled about your services you received and want to share it publicly, we would be so grateful.  Please do so by clicking on the GOOGLE or YELP icons below. You will also find more five star reviews there to view.  Thank you in advance for your time to write a smooth, glowing review, we greatly appreciate it!

What our clients are saying about INFINITY:

“I can and will say it until I am blue in the face: Infinity Laser has changed my life completely!!! I have had to shave my face since I was 10 years old (I am 24 now) and because of that I never went out, I was embarrassed to go to the gym, and I missed a lot of great opportunities because of the hair on my face. My hair was so dark and thick that even if I didn’t have to shave the dark roots on my chin and neck were still very visible. My chin was permanently tucked into my chest and I never looked up if anyone was around because I didn’t want anyone to see it. After my first treatment I already noticed a difference in my hair growth- it was slowing down and it wasn’t so dark. After I noticed that I began calling my friends to hang out and going out. I figured that since I took a chance on making my face better I would take a chance to go out and make entire self better. It was the best decision I have ever made!!! I wish that there was some way that I could pay-back the Infinity Laser Staff, but I know the only way I can do that is by Paying it Forward and passing on the word of how life changing Infinity Laser really is. THANK YOU! And I challenge all to take the chance and try it! I promise you will NOT regret it!” ~Anne S.

“I’ve been 4 times now, so I guess it’s time to review!  I had a consultation and first treatment with Susanne, and my subsequent sessions have been with Katie.  This location is in kind of weird old building but the office itself is very clean, modern, and welcoming.  The package deals are SUCH a great value and honestly the costs are very affordable.  Considering you only have to get treated 5-6x a year (depending on your results) it’s a great investment.  Katie is very personable, friendly and cheerful.  She works quickly and definitely listens to make sure you’re comfortable throughout the whole process.  I wasn’t sure what to expect.  These ladies are not some random teenagers who don’t know what they’re doing.  They are highly trained and educated with years of experience.  I definitely trust them putting lasers on my face!  I recommend any first timers to set up a consultation to get an understanding of the whole process, spend the time figuring out pricing, and be prepared.  If you’re wondering what the lasers feel like, the face one requires an ice cold gel, then it just feels like a teensy pinprick.  The body one just feels like a butterfly clip that you pinch on your skin.  It doesn’t hurt, but it is weird. Staying relaxed helps. The process doesn’t take more than a few minutes.  Choosing Infinity was something I looked at as a splurge at first, but after seeing the results I now consider it a really great investment in myself and my happiness.  As a person with PCOS, the laser hair removal really makes me feel better, and the girls at Infinity don’t make me feel embarrassed.  I love that I’ve found them!”  ~Kimberly K.,  Saint Louis, MO

“Excellent, professional service. Super friendly and accommodating. I first went in 2010 for 6 sessions and it worked wonders for 3 years. Now I’m back for maintenance treatments and am hoping for the same great results.”   ~Wenona M., Saint Louis, MO

“Cant wait til my next appointment, I am so happy I have started making Me happy, and removing my upper lip hair was a start on feeling more confident. The staff were pleasant, professional and in a beautiful location. I have only had one laser treatment but I feel all is going well and I cant wait to finish the process and it is well worth it .”  Dee Dee, Saint Louis, MO

“AMAZING!  Last night was my initial visit to your office in Clayton. I’ve done laser treatments all over St Louis, Colorado and Los Angeles. I’ve never been treated with more respect than yesterday. They were poignant and personal in explaining procedures, rates, etc to me. The front desk was cheery and professional. They made sure she found every single hair that could be zapped and made me feel beautiful. A hard task in this type of procedure. Even though my appt started late (client a head of me was late), I felt like this was my best experience ever with a laser treatment. Hats off to your team, Julia. I’ve already recommended you to two other friends at work.”  ~Audrey W., Saint Louis, MO

“This place has literally changed my life! Everyone there is so nice and makes you feel so comfortable! I’m so glad I found this place and would recommend it to anyone! Plus they have a pay as you go option! Best prices and overall customer service that I have come across in the St. Louis area! One of the BEST decisions I have ever made!” ~ Destini B. Saint Louis, MO

“A friend referred me to Infinity after a couple of poor experiences elsewhere. The entire staff at Infinity is wonderful, but Susanne deserves extra special mention. She’s incredibly patient and thorough and is a pleasure to deal with. I would recommend them to anyone.” ~ Madison B., Saint Louis, MO

“I absolutely loved it. The laser treatment went even better than I expected. Katie was super chill and very easy to talk to. Love to support a rad local and woman-owned business! Keep on keeping on.” ~Marielle C., Saint Louis, MO

“I can’t begin to say enough about Infinity.  Julia runs a wonderful practice that she runs with integrity and experience and has an amazing staff that I completely trust.  I have been a client for over nine years and have had laser hair removal, microdermabrasion and chemical peels.  I leave there feeling fabulous and can honestly say that I am a “forever” client.  ~Mina C., MD, Saint Louis, MO

“I was hesitant to start laser therapy, but I felt very comfortable during the initial consultation with Susanne Hoernschemeyer who is a Registered Nurse. She is extremely knowledgeable about the physiology of hair growth and about the technology of the high quality laser machines in their office. She has taken impeccable care of me. Susanne gave realistic expectations, and she did a thorough job without any harmful side effects at all. I also appreciate the ability to pay as you go (instead of a large lump sum at the beginning), and I respect that the business has been stable with loyal clientele for many years. I now shave barely once a month. It’s been a treat. I wish I did this many years ago.” ~Heidi M. MD, Saint Louis, MO

“I’ve had a problem with facial hair since I was in THIRD GRADE!  I have very dark, coarse hair and medium-pale skin tone. So for the vast majority of my life (25 years), I’ve had to deal with this embarrassing issue.  I waxed, shaved, or tweezed–one or multiple–on a daily basis. I HAD to, literally.  I’ve only had ONE TREATMENT with Infinity and already I have noticed a 50-60% decrease in hair. I am VERY impressed and recommend their services to anyone who has ever had a question or problem with hair. Even if it’s not major–if it bothers you AT ALL–look into it!  The staff and technician are super nice and don’t make you feel uncomfortable, they are very welcoming and sensitive to your needs.  I am soooo happy and thankful for Infinity Laser Hair Removal!  I can’t wait to see the results after my subsequent treatments.  Thank you Infinity!!!!!!!!!!”  ~Amanda M., St. Louis, MO

“Going to Infinity Laser was a great experience for me. Before I went there, the hair growth on my legs was so dense that I used to bleed when I shaved. The idea of shaving once a week or having smooth skin without razor burn was foreign to me. I would see other girls with smooth, pretty legs and think that even lasering wouldn’t work for me.  But it did, and I am still enjoying the results today, years later. I had my legs, underarms, and bikini line lasered. It was a little painful, but the results far outweighed any discomfort! Plus, Susanne was the sweetest, best person I could have asked for to perform such a personal procedure. I would definitely recommend Infinity, and my husband wants to go there now, too.”  ~Anonymous, St. Louis, MO

“I wish I would have found Infinity ten years ago!  I highly recommend them and I am COMPLETELY satisfied.”  ~Diana J., St.Louis, MO

“The overall experience at Infinity has been wonderful and the staff is always polite and cheerful.  My wife looks forward to her treatments.”  ~husband of Diana J., St. Louis, MO.

“I am a 45 year old man who has been dealing with chronic folliculitis of my neck.  Shaving has been a nightmare my entire life.  I have tried every possible product on the market to reduce the unsightly irritating bumps and ingrown hairs.  Expensive double edge safety razors, creams, lotions, UV light therapy……all to no avail.  For those who have to deal with chronic folliculitis you understand that wearing a collared shirt only increases the irritation and redness.  As medical professional this is uncomfortable, unsightly and embarrassing.  So, in the fall of 2012 I decided to try laser hair removal on my neck.  All I can say is I wish I would have done this 20 years ago.  Creams, lotions, and shaving techniques can only keep it under control.  Laser treatment actually kills the follicle, and thus cures folliculitis.  Very rarely in medicine do you have a procedure that cures a condition.  Laser hair removal is the exception.  This has by all accounts been the best procedure I have ever done for myself.  No more uncomfortable, unsightly and embarrassing ingrown hairs.  Collared shirts no longer irritate my skin.  I still have to shave but the hairs are fine, not coarse.  One gentle pass with my razor and I am done shaving.  For any man dealing with chronic folliculitis of the neck, I highly recommend you consider laser hair treatment.  Not only are you curing the issue, it pays for itself over the first couple of years.  Razors are expensive.  On a side note, please remember not all lasers are created equal.  Infinity Laser Hair Removal utilizes the latest laser technology.  And their customer service is excellent.” ~Jerry C., Optometrist, St. Louis, MO

“I like the people working in this office.  I like Susanne and the results after my visits. ” ~ Recina, C.,  Creve Couer, MO

“The ladies are so helpful and so friendly. I could not imagine going back to the ‘other’ spa.  Thanks so much.”  ~Katie T.,  Chesterfield, MO

“I’ve had several laser treatments to my neck and hairline in the past, but nothing compared to the “Duet” laser.  Pain and discomfort were in fact almost nonexistent.  I could easily recommend this to anyone considering having laser hair removal.  You won’t be sorry.”  ~Jonathon P. MD, Saint Louis, MO